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Inbound Customer Care

Usually businesses set by the eminence of their customer service. And, for organizations which do not have their own in-house call centre, requires outsourced call centre services to professionals makes all the difference.

Astron E-Services structured industry call centre outsourcing services to offer multi-channel call centre solutions through telephone, email, chat or web self-service. Our outsourced call centre services are surrounded to provide enhanced customer satisfaction; moreover, this service is offered by our India based call center.

Inbound customer care is required for all who are looking for their business growth on continuous success path. In today’s time to provide top notch customer support is vital to gain the trust from your valuable clients. It is the fact that clients’ query resolution in satisfactory way will lead you to gain their positive and great feedback. Such feedback plays key role to make new customers. So, shake-hand with our service for inbound call center and enjoy the most success for your business growth.

  • Interaction with latest technology
  • Support of multi-channel
  • Call recording
  • Lessoning-in of calls
  • Appointment Setting
  • Cross Selling & Upselling
  • Lead Generation
  • Help desk management
  • Phone answering service
  • Payment Collection
  • Inbound Order Taking
  • Large volume handling capacity

As one of the leading call centre outsourcing provider we hold an exceptional in house proficiency to communicate in the areas of voice and soft skills. For handling inbound call centre as well as outbound call centre services our qualified and veteran customer care executives work on 24/7 platform with efficiency. So, our inbound call centre service go ahead of the prospects of clients helping in many purposes.