Client Service Executive (Voice) Night Shift

Dental Billing RCM

We are looking for dynamic candidates to join our organization. The job responsibilities include communicating with Dental Insurances to obtain the benefit detail of the patient’s dental policy as well as the status of the outstanding dental claims. The candidate should possess a thorough understanding of the Dental Billing operation.

Open Positions: 15

  • Position Name: Client Service Executive
  • Task Type: Caller (Voice / Non-Technical)
  • Shift Timing: 06:00 PM to 04:00 AM (Fix)
  • Industry: Dental Billing RCM

Job Description:

  • Communicating with Patient’s Dental Insurance
  • Inquiring about the Dental policy benefit information as well as outstanding claims
  • Understanding the additional guidelines which might affect the coverage
  • Obtaining the benefit information on required template

Eligibility Criteria:

  • Education: High School, Diploma, Under Graduate, Graduate or equivalent
  • Prior experience in Dental Billing is preferred
  • Familiarity with CDT, ADA, HIPAA will be advantageous
  • Excellent organizational skills and attention to detail
  • Outstanding written and verbal communication skills in English
  • Top-notch interpersonal skills with a commitment to excellent client service
  • Capacity to work with sensitive patient information while maintaining confidentiality
  • Ability to work in US Shift Timings (Night Shift)
  • Typing Speed 40 WPM or more with minimum 95% accuracy
  • Familiar with MS Office applications
  • Fresher’s can also apply